1. Non-Solicitation & Non-Circumvention

Client agrees that during the term of engagement and for twenty-four (24) months after termination, they shall not directly or indirectly solicit, hire, or contract with any Teambuilders.Agency personnel (including virtual assistants and contractors) introduced through the agency, without prior written consent.
 
Violation of this clause will result in a liquidated damages fee of $10,000 per individual, payable immediately upon demand. This clause survives the termination of the agreement.
 
2. Intellectual Property & Ownership

All work products created by a virtual assistant in direct performance of assigned client tasks shall be deemed “work made for hire” and become the exclusive property of the client upon full payment.
Teambuilders.Agency retains sole ownership of all proprietary systems, processes, workflows, training materials, and documentation. Clients are prohibited from copying, reselling, or distributing agency materials without prior written consent.

3. Mutual Confidentiality / Non-Disclosure

Both parties agree to maintain the confidentiality of any proprietary or sensitive business information, trade secrets, client data, pricing, systems, or internal practices disclosed during the course of the engagement.

Neither party shall disclose, duplicate, or use such information for any purpose outside the scope of this agreement without written consent. This clause shall survive termination of the agreement for five (5) years.

4. Client Responsibilities

The client agrees to provide timely access to all accounts, instructions, tools, and materials needed for virtual assistant performance. Teambuilders.Agency is not responsible for performance issues arising from insufficient input, unclear directions, or lack of supervision.

5. Refund Policy

All payments are non-refundable. Teambuilders.Agency does not provide refunds under any circumstances, including dissatisfaction, early cancellation, or change of direction. The agency will, at its discretion, offer support through task adjustment or personnel reassignment as needed.

6. Termination & Notice

Either party may terminate the agreement with fourteen (14) days’ written notice. All work will cease at the end of the notice period, and the client will be responsible for full payment of services rendered up to that date.

Immediate termination may occur in cases of misconduct, abuse of personnel, nonpayment, or breach of terms.

7. No Guarantee of Results

Teambuilders.Agency provides experienced, pre-vetted virtual assistants; however, the agency makes no guarantees regarding specific results or outcomes. The client is responsible for directing, managing, and evaluating their virtual assistant’s performance.

8. Payment Terms & Late Fees

Payment is due in advance of service commencement for all packages or hourly agreements. If an invoice becomes overdue by more than five (5) days, a late payment fee of 2.5% per month (or the maximum allowed by law) will be applied to the outstanding balance.

Failure to remit payment within 15 days may result in suspension of services without further notice.

9. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions.

Any disputes arising under or in connection with this Agreement shall be resolved exclusively in the state or federal courts located in Pinellas County, Florida.